Introduction
Kaskud Inc. ("Kaskud," "we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes our practices concerning the collection, use, disclosure, and protection of information that we collect through our website, mobile applications, and money transfer services (collectively, the "Services").
By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this policy, please do not use our Services.
Important Notice
As a regulated money transfer service, Kaskud is required by law to collect and verify certain information about you to prevent fraud, money laundering, and terrorist financing. This includes Know Your Customer (KYC) and Anti-Money Laundering (AML) compliance requirements.
Information We Collect
Personal Information You Provide
When you create an account or use our Services, we collect:
- •Identity information: Full name, date of birth, nationality, government-issued ID number (passport, driver's license, or national ID)
- •Contact information: Email address, phone number, residential address
- •Financial information: Bank account details, card information, payment method details
- •Verification documents: Copies of ID documents, proof of address, selfie photos for identity verification
- •Transaction information: Transfer amounts, recipient details, purpose of transfer, transaction history
Recipient Information
To complete money transfers, we collect information about your recipients:
- •Full name and contact information
- •Bank account or mobile wallet details
- •Location and country of residence
Information Automatically Collected
When you use our Services, we automatically collect:
- •Device information: IP address, device type, operating system, browser type
- •Usage information: Pages visited, features used, time spent on our Services
- •Location data: Approximate location based on IP address or precise location if you grant permission
- •Cookies and similar technologies: See our Cookies section below
Information from Third Parties
We may receive information about you from:
- •Identity verification services
- •Fraud prevention and security service providers
- •Payment processors and financial institutions
- •Credit reporting agencies (where applicable)
- •Publicly available sources and databases
How We Use Your Information
We use the information we collect for the following purposes:
Providing Our Services
- •Processing money transfers and payments
- •Managing your account and profile
- •Authenticating your identity
- •Communicating with you about your transfers
- •Providing customer support
Legal and Regulatory Compliance
- •Verifying your identity (KYC requirements)
- •Preventing money laundering and terrorist financing (AML/CTF compliance)
- •Complying with sanctions screening requirements
- •Meeting tax reporting obligations
- •Responding to legal requests and government inquiries
Security and Fraud Prevention
- •Detecting and preventing fraud, unauthorized access, and illegal activity
- •Monitoring transactions for suspicious activity
- •Protecting the security of our Services
- •Enforcing our Terms of Service
Service Improvement and Analytics
- •Analyzing usage patterns to improve our Services
- •Conducting research and analytics
- •Developing new features and services
- •Testing and troubleshooting
Marketing and Communications
- •Sending promotional offers and updates (with your consent)
- •Personalizing your experience
- •Conducting surveys and market research
- •Displaying relevant advertising (you can opt out)
Data Security
We take the security of your personal information seriously and implement industry-standard security measures to protect it from unauthorized access, disclosure, alteration, and destruction.
Security Measures
- •Encryption: All data transmitted between you and our Services is encrypted using 256-bit SSL/TLS encryption
- •Data encryption at rest: Sensitive data is encrypted when stored in our databases
- •Access controls: Strict access controls limit who can access your information
- •Two-factor authentication: Available for all user accounts
- •Regular security audits: We conduct regular security assessments and penetration testing
- •Employee training: All employees undergo security and privacy training
- •PCI DSS compliance: We comply with Payment Card Industry Data Security Standards
- •Monitoring: Continuous monitoring for suspicious activity and security threats
Your Responsibility
While we implement strong security measures, you also play a role in protecting your account:
- •Use a strong, unique password
- •Enable two-factor authentication
- •Never share your password or verification codes
- •Log out of shared or public computers
- •Report suspicious activity immediately
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
Access
Request a copy of the personal information we hold about you
Correction
Request correction of inaccurate or incomplete information
Deletion
Request deletion of your personal information (subject to legal requirements)
Portability
Request a copy of your data in a machine-readable format
Object
Object to certain processing of your information
Restrict
Request restriction of processing in certain circumstances
How to Exercise Your Rights
To exercise any of these rights:
- •Log in to your account and access Settings
- •Email us at privacy@kaskud.com
- •Contact our Data Protection Officer (contact details in the Contact Us section)
We will respond to your request within 30 days. We may need to verify your identity before processing your request.
Marketing Communications
You can opt out of marketing communications at any time by:
- •Clicking "Unsubscribe" in any marketing email
- •Updating your notification preferences in account settings
- •Contacting customer support
Note: You cannot opt out of transactional emails (transfer confirmations, security alerts, etc.)
International Data Transfers
As a global money transfer service, we may transfer your personal information across borders to countries where we or our service providers operate. This includes transfers from the European Economic Area (EEA), United Kingdom, and other regions to the United States and other countries.
When we transfer your information internationally, we ensure appropriate safeguards are in place, including:
- •Standard Contractual Clauses approved by the European Commission
- •Adequacy decisions recognizing equivalent data protection
- •Binding Corporate Rules
- •Other legally approved mechanisms
Data Retention
We retain your personal information for as long as necessary to provide our Services and comply with legal obligations.
After the retention period expires, we securely delete or anonymize your information in accordance with our data retention policies and applicable laws.
Retention Periods
- •Active accounts: Information is retained while your account is active
- •Transaction records: Retained for 7 years after the transaction (as required by financial regulations)
- •KYC/AML documents: Retained for 5-7 years after account closure (as required by law)
- •Marketing data: Retained until you opt out or for 2 years of inactivity
- •Closed accounts: Some information retained to comply with legal obligations and prevent fraud
After the retention period expires, we securely delete or anonymize your information in accordance with our data retention policies and applicable laws.
Children's Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@kaskud.com. We will take steps to delete such information from our systems.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
When we make material changes, we will:
- •Update the "Last Updated" date at the top of this policy
- •Notify you via email or through our Services
- •Provide you with an opportunity to review the changes
We encourage you to review this Privacy Policy periodically. Your continued use of our Services after changes are posted constitutes your acceptance of the updated policy.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
General Inquiries
Privacy Office
123 Financial Plaza
New York, NY 10001
United States
Data Protection Officer
Privacy Compliance
Dublin, Ireland
Right to Lodge a Complaint
If you are located in the EU/EEA or UK, you have the right to lodge a complaint with your local supervisory authority if you believe we have not adequately addressed your privacy concerns.